What if I don’t love my ITEMS?

We’re sorry to hear you don’t love your order! Unfortunately, all sales are final. Due to the nature of our products, we do not offer refunds or exchanges.

Please note: items ordered on PigmentedBeauty.com cannot be returned or exchanged at any of our retail partners. Additionally, Pigmented Beauty products purchased at any of our retail partners cannot be returned to PigmentedBeauty.com.

Can I change my order after I’ve placed it?

Unfortunately, we are not able to modify any orders. If you need to change your order, kindly place a new order.

Can I cancel my order after I’ve placed it?

All sales are final. Once orders are placed, our shipping and packing partner automatically start prepping your order to go out for shipping.

Do feel free to contact us if you need to communicate some information regarding your order using the contact form below.